Privacy Policy

EverKin Stories ("we", "our" or "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

EverKin Stories creates beautifully filmed Life Story Videos that preserve the stories, voices and memories of loved ones for future generations. If you have any questions about this Privacy Policy or how we use your data, please contact us:

Email: contact@everkinstories.com

What Information We Collect

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where required)

  • Details you provide through our contact form

  • Information about the person taking part in the filming

  • Photographs, video recordings and audio recordings created as part of your Family Legacy Video

  • Any information you choose to share with us before, during or after your session

We also collect limited technical information through our website, such as IP address, browser type and website usage, to help improve our services.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange consultations and filming sessions

  • Deliver our services

  • Communicate with you throughout your project

  • Process payments

  • Improve our website and customer experience

  • Comply with legal and accounting obligations

We will only use your personal information where we have a lawful basis to do so.

Your Life Story Video

Your Life Story Video is personal and belongs to you. We will never share, publish or use your film, photographs or extracts for marketing purposes without your explicit permission. If you agree to allow us to use selected clips, testimonials or images to showcase our work, we will only do so with your written consent, and you may withdraw that consent at any time.

How We Store Your Information

We take appropriate measures to keep your personal information secure. Your information is stored using secure systems, and access is limited to those who need it to provide our services. We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Third-Party Services

We may use trusted third-party providers to help operate our business, such as:

  • Website hosting

  • Email services

  • Payment processing

  • Cloud storage

  • Video delivery platforms

These providers only process your information where necessary to provide their services and are expected to protect your information appropriately.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Restrict or object to certain processing

  • Request a copy of your personal data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be published on this page with the revised effective date.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact:

EverKin Stories

Email: contact@everkinStories.com